Emergency Preparedness for Hospitals

Emergency Preparedness for Hospitals

Emergencies can strike at any time, and hospitals must be prepared to provide care when it matters most. Emergency preparedness for hospitals is not just a regulatory necessity—it is a vital part of protecting patients, staff, and the community. By planning for disasters, managing resources, and fostering a culture of readiness, hospitals ensure their ability […]

Protecting Executives Amid Rising Security Threats

Protecting Executives Amid Rising Security Threats

High-profile executives encounter a variety of security threats that require proactive and customized protection. From physical risks to cyberattacks, these challenges jeopardize their safety and the stability of their organizations. Effective strategies for protecting executives amid rising security threats include physical safeguards and advanced cybersecurity measures, ensuring personal safety and corporate integrity. Businesses must adopt […]

Maryland Businesses Role in Supporting Local First Responders

Maryland Businesses and Their Role in Supporting Local First Responders

Maryland businesses strengthen community safety by playing a crucial role in supporting local first responders through partnerships. From equipping firefighters with advanced tools to providing resources for emergency medical teams, the collaborative efforts of local businesses and first responders create a stronger, more prepared community. Defender Secure is proud to be among these companies, fostering […]

Creating Safer Communities with Professional Security Solutions

Creating Safer Communities with Professional Security Solutions

Creating safer communities with professional security solutions involves tailored strategies to address modern safety challenges effectively. Safety remains a foundation for thriving neighborhoods and productive environments. Whether managing residential areas or overseeing commercial complexes, professional security services ensure that people feel protected and supported. By recognizing the unique needs of each community, professional security providers […]

Comprehensive Security for Religious Institutions

Comprehensive Security for Religious Institutions

Religious institutions face unique security needs that go beyond traditional approaches. These sacred spaces, open and welcoming to all, require protective measures to ensure the safety and peace of mind for their communities. Comprehensive security for religious institutions means incorporating a blend of physical, digital, and emergency protocols designed specifically for these environments. From access […]

What to Do When a Security Threat Disrupts Worship Services

What to Do When a Security Threat Disrupts Worship Services


Houses of worship are places of peace, reflection, and community. Yet, in recent years, security threats have affected many such spaces, bringing the safety of congregants and staff into sharp focus. Knowing what to do when a security threat disrupts worship services helps faith leaders protect congregants calmly and effectively. Being prepared for unexpected disruptions […]

How Hospital Security Protocols Help Save Lives

Hospital security protocols are essential to healthcare safety, protecting patients, staff, and visitors alike. These measures handle a range of risks, extending beyond access control to create a secure, responsive environment where lifesaving care can happen without interference. Hospital security protocols help save lives by shielding patients and staff from threats, enabling swift emergency responses, […]

Debunking Private Security Myths

Debunking Private Security Myths

Private security often faces misconceptions that lead businesses to underestimate its value. Many people still think that private security merely means a physical presence or that a basic camera system covers all security needs. However, private security offers much more than what cameras alone can provide. Modern security officers bring advanced skills, risk management techniques, […]

Risk Assessments for Effective Security Planning Steps

Risk Assessments for Effective Security Planning Steps

Effective security planning begins with a clear understanding of risks and vulnerabilities. Organizations face a variety of threats that could disrupt operations, compromise data, or endanger physical safety. To address these risks, businesses must use a structured approach. Risk assessments play a key role in effective security planning steps, identifying vulnerabilities, and informing strategies to […]

The Role of Private Security in Hospital Safety

The Role of Private Security in Hospital Safety

Ensuring the safety and security of hospital environments is more critical than ever, as these facilities are bustling hubs of activity, attracting numerous visitors and housing sensitive information. Private security firms enhance hospital safety by protecting sensitive information, managing access, and ensuring a secure environment. As threats to healthcare settings become increasingly sophisticated, understanding the […]

Chad Emrick

Scheduling Administrator

As Scheduling Administrator, Chad leverages twenty years of administrative and management experience to enhance Defender One’s operational excellence. For Chad, the scheduling process is like putting together a puzzle—finding just the right pieces to fill every slot. His strategic mindset and knack for process optimization have consistently elevated his organizational efficiency. The security industry is 24/7. Thus, Chad’s methodical preparation and adaptable management style keeps our operations running smoothly.

When not orchestrating schedules at Defender One, Chad dedicates himself to his treasured role— a devoted family man. He and his wife Wanda have raised four remarkable children. Most recently, adding a new dimension to his life’s joy is his grandson, Leo.

Phil Kline

Regional Manager – Baltimore Metro Region

Phil’s career began in the U.S. Air Force, where he served as a Military Police Officer. His training as an Internal Response Unit member equipped him with essential skills in safety, security, and crisis management. One of his most fulfilling experiences was responding to Hurricane Sandy, where he played a vital role in assisting those affected by the disaster.

Following his military service, Phil transitioned to the building supply industry, where he spent a decade as an Operations and Sales Manager. During this time, he honed his leadership, process improvement, and industry analysis skills. His passion for identifying opportunities and driving positive change has been a constant throughout his career.

With a strong foundation in problem-solving and a resilient mindset, Phil is dedicated to applying his expertise to create impactful solutions. Whether leading teams, optimizing processes, or tackling complex challenges, he approaches every task with integrity and a focus on results.

Outside of work, Phil is an avid motorcyclist and enjoys spending time outdoors, hiking, and camping. One of his most memorable adventures was conquering the challenging hike to the top of Angels Landing in Zion National Park, Utah.

Cynthia Cox

Human Resources Manager

With 21 years of management experience across various industries, including staffing, transportation, small business ownership, accounting, and operations, Cynthia brings a wealth of knowledge and a robust skill set to Defender One. Her diversified background has equipped her with a keen understanding of multiple business domains, making her an invaluable asset to the team.

Matthew Goodman

Director of Operations

Matt serves as the Director of Operations at Defender One, overseeing daily operations and collaborating closely with the Chief Operating Officer to implement the company’s strategic goals and objectives.

As a nationally certified School Resource Officer and Force Science Analyst, Matt brings a well-rounded, interpersonal approach to the security industry. He holds a Bachelor’s Degree in Criminal Justice from York College, further strengthening his expertise in the field.

Beyond his professional responsibilities, Matt is an outdoor enthusiast with a passion for landscaping. He enjoys spending quality time with his wife, Ashley, and their two cats, Ollie and Leo. A dedicated Baltimore Orioles and Ravens fan, he can often be found at the stadiums cheering on his teams.

Jennifer Krieger

Chief Administrative Officer

Jen currently serves as Defender One’s Chief Administrative Officer, managing the HR and back-end finance teams.
 

Jen has 30 years of experience in healthcare benefits administration, retirement benefits, financial planning and human resources. Jen holds a Bachelor’s Degree in Accounting from the University of Maryland, College Park and a Master’s Degree in Finance from Loyola University. Jen prioritizes an employee focused and driven company, with an emphasis on client and employee satisfaction. Outside of work, Jen enjoys running, watching her daughter play Division 1 Lacrosse, and playing with her grand-dogs.

Jared Krieger

Chief Operating Officer

Jared serves as the Chief Operating Officer, overseeing company compliance, state and federal licensing, and the development of strategic vision. He also leads business development and sales initiatives, ensuring alignment with the company’s long-term growth objectives.

He holds a Master of Science in Homeland Security & Disaster Management and a Bachelor of Science in Homeland Security & Counter-terrorism. Jared is a Certified Security Project Manager and is board-certified in security management. He is also board-certified as a Physical Security Professional by the American Society of Industrial Security. As an accredited law enforcement instructor, Jared specializes in multiple disciplines, including Firearms, OC Spray, Expandable Baton, Handcuff Techniques, Taser, Defensive Tactics, and Force Science Analytics.

Outside of work, Jared enjoys traveling and spending time with his girlfriend and their four dogs.

Jon Krieger

Owner

Jon is the President and Founder of Defender One. Jon started Defender One in 2009, with the goal of bridging the gap between conventional security guards and law enforcement. Jon had a long and distinguished career in a large metropolitan police department for over 30 years, holding supervisory positions in several units, including patrol, internal affairs, traffic and community outreach. Jon has a Bachelor’s Degree in Criminal Justice from the University of Maryland, College Park. Outside of work, Jon spends his time spoiling his dog Abe and grand-dogs Fred and Barney, supporting the Ravens and Orioles, and watching his daughter play Division 1 Lacrosse.