Event Security Services for Safe and Controlled Crowds

Event Security Services for Safe and Controlled Crowds

Large-scale events offer opportunities for entertainment, networking, and celebration. However, managing large crowds comes with security challenges. Without proper planning, even the most well-organized events can become chaotic. Professional event security services play a crucial role in maintaining order, preventing disruptions, and responding swiftly to emergencies. A well-trained security team does more than stand at […]

Electronic Licensing for Maryland Security Firms

Transitioning to Electronic Licensing: What Maryland Security Companies Need to Know

Managing a security firm in Maryland requires strict compliance with state regulations, including proper licensing. Electronic licensing for Maryland security firms simplifies legal requirements, reduces paperwork, and accelerates approval for business operations. By transitioning from traditional methods to digital platforms, security companies can efficiently manage their licensing process, ensuring compliance and smoother operations. 1. What […]

Meeting Maryland’s New Coverage Standards for Security Firms

Insurance Insights: Meeting Maryland’s New Coverage Standards for Security Employers

Compliance with Maryland’s new coverage standards for security employers is a legal necessity. Updated regulations require security firms to strengthen their insurance policies, ensuring better protections for employees and clients. Firms that fail to comply risk fines, legal liabilities, and operational setbacks. Security businesses must act now to meet these coverage standards and maintain their […]

How Businesses Can Gain Trust and Loyalty by Prioritizing safety

How Businesses Can Gain Trust and Loyalty by Prioritizing safety

Ensuring safety is not just a legal requirement—it’s a fundamental way for businesses to demonstrate genuine care for people. When a company prioritizes safety, it creates an environment of trust that resonates deeply with customers and employees. This trust builds loyalty, setting the stage for long-term relationships. Whether it’s through workplace safety protocols, transparent communication, […]

Making Maryland Family Events Safe and Memorable

Staying Safe at Family-Friendly Maryland Events

Maryland’s vibrant calendar of family-friendly events promises joy, connection, and lasting memories. Whether it’s a lively community fair, a bustling farmers market, or a scenic park festival, these gatherings provide an opportunity to bond with loved ones. But amid the excitement, it’s important to prioritize safety to ensure a worry-free experience. Enjoy peace of mind […]

Partnering with Communities for Better Security Awareness

Security challenges in hospitals and corporations require a proactive approach to be effective. By partnering with communities for better security awareness, healthcare, and corporate organizations can build safer, more alert environments through shared efforts. These partnerships don’t just reinforce a secure perimeter; they create a broader safety network by engaging local organizations, nonprofits, and community […]

Designing Safety Training That Sticks

Designing Safety Training That Sticks

Effective safety training is essential for every workplace. It helps employees gain and retain the skills they need to handle real-world scenarios safely and confidently. Designing safety training that sticks requires memorable, practical programs that help employees internalize critical skills. In high-stakes moments, employees must feel ready to act decisively and effectively. Strong safety programs […]

Key Factors for Choosing a Reliable Security Firm


Key Factors for Choosing a Reliable Security Firm

Choosing the right security company can mean the difference between peace of mind and vulnerability. Whether protecting a business, residential complex, or personal assets, selecting a reliable security firm is a critical decision that should never be rushed. With many options available, understanding key factors helps you make a choice that offers effective, long-term protection. […]

Security Tips for Increased Foot Traffic at Hotspots

Security Tips for Increased Foot Traffic at Hotspots

Tourist hotspots buzz with activity, drawing countless visitors each year. However, the popularity of these destinations can also lead to security challenges as foot traffic increases. Effective security tips for increased foot traffic at hotspots help manage risks and ensure a safe environment for visitors. As the number of visitors grows, robust security measures become […]

Chad Emrick

Scheduling Administrator

As Scheduling Administrator, Chad leverages twenty years of administrative and management experience to enhance Defender One’s operational excellence. For Chad, the scheduling process is like putting together a puzzle—finding just the right pieces to fill every slot. His strategic mindset and knack for process optimization have consistently elevated his organizational efficiency. The security industry is 24/7. Thus, Chad’s methodical preparation and adaptable management style keeps our operations running smoothly.

When not orchestrating schedules at Defender One, Chad dedicates himself to his treasured role— a devoted family man. He and his wife Wanda have raised four remarkable children. Most recently, adding a new dimension to his life’s joy is his grandson, Leo.

Phil Kline

Regional Manager – Baltimore Metro Region

Phil’s career began in the U.S. Air Force, where he served as a Military Police Officer. His training as an Internal Response Unit member equipped him with essential skills in safety, security, and crisis management. One of his most fulfilling experiences was responding to Hurricane Sandy, where he played a vital role in assisting those affected by the disaster.

Following his military service, Phil transitioned to the building supply industry, where he spent a decade as an Operations and Sales Manager. During this time, he honed his leadership, process improvement, and industry analysis skills. His passion for identifying opportunities and driving positive change has been a constant throughout his career.

With a strong foundation in problem-solving and a resilient mindset, Phil is dedicated to applying his expertise to create impactful solutions. Whether leading teams, optimizing processes, or tackling complex challenges, he approaches every task with integrity and a focus on results.

Outside of work, Phil is an avid motorcyclist and enjoys spending time outdoors, hiking, and camping. One of his most memorable adventures was conquering the challenging hike to the top of Angels Landing in Zion National Park, Utah.

Cynthia Cox

Human Resources Manager

With 21 years of management experience across various industries, including staffing, transportation, small business ownership, accounting, and operations, Cynthia brings a wealth of knowledge and a robust skill set to Defender One. Her diversified background has equipped her with a keen understanding of multiple business domains, making her an invaluable asset to the team.

Jennifer Krieger

Chief Administrative Officer

Jen currently serves as Defender One’s Chief Administrative Officer, managing the HR and back-end finance teams.
 

Jen has 30 years of experience in healthcare benefits administration, retirement benefits, financial planning and human resources. Jen holds a Bachelor’s Degree in Accounting from the University of Maryland, College Park and a Master’s Degree in Finance from Loyola University. Jen prioritizes an employee focused and driven company, with an emphasis on client and employee satisfaction. Outside of work, Jen enjoys running, watching her daughter play Division 1 Lacrosse, and playing with her grand-dogs.

Jon Krieger

Owner

Jon is the President and Founder of Defender One. Jon started Defender One in 2009, with the goal of bridging the gap between conventional security guards and law enforcement. Jon had a long and distinguished career in a large metropolitan police department for over 30 years, holding supervisory positions in several units, including patrol, internal affairs, traffic and community outreach. Jon has a Bachelor’s Degree in Criminal Justice from the University of Maryland, College Park. Outside of work, Jon spends his time spoiling his dog Abe and grand-dogs Fred and Barney, supporting the Ravens and Orioles, and watching his daughter play Division 1 Lacrosse.