Creating safer communities with professional security solutions involves tailored strategies to address modern safety challenges effectively. Safety remains a foundation for thriving neighborhoods and productive environments. Whether managing residential areas or overseeing commercial complexes, professional security services ensure that people feel protected and supported. By recognizing the unique needs of each community, professional security providers offer strategic solutions to maintain peace and order, contributing to environments where everyone can flourish.


Why Communities Need Professional Security Solutions

Communities face evolving safety concerns, from rising crime rates to managing emergencies like fires or natural disasters. Addressing these challenges requires more than just reactive measures—it demands a proactive approach. Professional security solutions mitigate risks and enhance confidence among residents and stakeholders by offering:

By taking these actions, communities gain the peace of mind needed to focus on growth and success.


Customizing Security to Meet Specific Community Needs

Communities differ in size, infrastructure, and risks, making customized security essential. Tailored services prioritize the specific needs of each client, ensuring no resource goes to waste. Professional security providers assess factors such as:

Providers work closely with clients to design effective security plans that address these challenges. This collaboration ensures solutions remain both practical and efficient.


Key Features of Professional Security Solutions

Professional security services include a suite of features designed to address diverse safety concerns effectively. These features provide comprehensive coverage and peace of mind. Some of the most impactful services include:

These features work together to provide communities with a reliable safety network, ensuring no aspect of security goes overlooked.


The Role of Technology in Enhancing Security

Technology has revolutionized the way security services operate, making them more efficient and reliable. Integrating advanced tools like artificial intelligence (AI) and smart systems allows security providers to:

These innovations not only enhance safety but also make security management more user-friendly. By staying on the cutting edge of technology, professional providers meet the demands of modern communities.


Preventing Crime Through Proactive Measures

Prevention lies at the core of effective security solutions. Rather than reacting to incidents, professional providers focus on stopping them before they occur. Proactive measures include:

These steps reduce risks while fostering a sense of shared responsibility for community safety. When individuals and security teams collaborate, they create an environment where crime has little opportunity to thrive.


Building Trust Between Security Teams and Communities

Trust strengthens the relationship between security providers and the communities they serve. Positive interactions and transparency encourage cooperation, making safety efforts more effective. Professional security providers build trust by:

Trust creates a partnership where communities view security teams as allies, not just service providers. This dynamic fosters a safer, more unified environment for everyone involved.


Ensuring a Seamless Experience with Professional Security Providers

Choosing the right security partner ensures a smooth and hassle-free process. At Defender Secure, clients benefit from comprehensive services that focus on simplicity and effectiveness. The process involves:

This seamless approach allows clients to focus on their goals while remaining confident in their safety measures.


Measuring the Effectiveness of Security Solutions

Measuring success is crucial for maintaining effective security. Providers use a combination of metrics to evaluate their strategies, including:

Regular evaluations ensure security plans evolve alongside changing community needs, delivering consistent results over time.


A Secure Future for Thriving Communities

Communities thrive when they feel safe and supported. By partnering with a professional provider like Defender Secure, neighborhoods, and businesses gain access to state-of-the-art solutions that address modern safety challenges. Tailored strategies, advanced technology, and proactive measures create an environment where people can live, work, and grow without fear. Together, we can build safer communities for a brighter future.

Chad Emrick

Scheduling Adminstrator

As Scheduling Administrator, Chad leverages twenty years of administrative and management experience to enhance Defender One’s operational excellence. For Chad, the scheduling process is like putting together a puzzle—finding just the right pieces to fill every slot. His strategic mindset and knack for process optimization have consistently elevated his organizational efficiency. The security industry is 24/7. Thus, Chad’s methodical preparation and adaptable management style keeps our operations running smoothly.

When not orchestrating schedules at Defender One, Chad dedicates himself to his treasured role— a devoted family man. He and his wife Wanda have raised four remarkable children. Most recently, adding a new dimension to his life’s joy is his grandson, Leo.

Phil Kline

Regional Manager – Baltimore Metro Region

Phil’s career began in the U.S. Air Force, where he served as a Military Police Officer. His training as an Internal Response Unit member equipped him with essential skills in safety, security, and crisis management. One of his most fulfilling experiences was responding to Hurricane Sandy, where he played a vital role in assisting those affected by the disaster.

Following his military service, Phil transitioned to the building supply industry, where he spent a decade as an Operations and Sales Manager. During this time, he honed his leadership, process improvement, and industry analysis skills. His passion for identifying opportunities and driving positive change has been a constant throughout his career.

With a strong foundation in problem-solving and a resilient mindset, Phil is dedicated to applying his expertise to create impactful solutions. Whether leading teams, optimizing processes, or tackling complex challenges, he approaches every task with integrity and a focus on results.

Outside of work, Phil is an avid motorcyclist and enjoys spending time outdoors, hiking, and camping. One of his most memorable adventures was conquering the challenging hike to the top of Angels Landing in Zion National Park, Utah.

Walter Leslie Jr.

Operations Manager

Walter is an observant and vigilant, safety-driven security professional with 14+ years of leadership experience across commercial, residential, and corporate security sectors. Walter offers extensive expertise in developing and executing comprehensive physical security procedures and protocols. Specializing in risk assessments, he has successfully implemented mitigation strategies for clients, reducing potential security threats.

Outside of work, he is family-oriented and enjoys traveling with his wife Jackie, and their dog Aries. He is an avid sports enthusiast and loves the Washington Commanders and Washington Nationals.

Cynthia Cox

Human Resources Manager

With 21 years of management experience across various industries, including staffing, transportation, small business ownership, accounting, and operations, Cynthia brings a wealth of knowledge and a robust skill set to Defender One. Her diversified background has equipped her with a keen understanding of multiple business domains, making her an invaluable asset to the team.

Matthew Goodman

Assistant Director of Operations
Matt currently serves as Defender One’s Assistant Director of Operations. Matt is responsible for the day-to-day operations of Defender One and works closely with the Director of Operations & Training to implement goals and objectives for the company. As a nationally certified School Resource Officer and Force Science Analyst, Matt brings an interpersonal and holistic approach to the industry. He holds a Bachelor’s Degree in Criminal Justice from York College. Outside of work, Matt is an avid outdoorsmen, spending time perfecting his landscaping skills. Matt also enjoys quality time with his wife Ashley, and two cats, Ollie and Leo, as well as watching the Baltimore Orioles and Ravens.

Jennifer Krieger

Director of Human Resources
Jen currently serves as Defender One’s Director of Human Resources, managing our HR and back end finance teams. Jen has 30 years of experience in healthcare benefits administration, retirement benefits, financial planning and human resources. Jen holds a Bachelor’s Degree in Accounting from the University of Maryland, College Park and a Master’s Degree in Finance from Loyola University. Jen prioritizes an employee focused and driven company, with an emphasis on client and employee satisfaction. Outside of work, Jen enjoys running, watching her daughter play Division 1 Lacrosse, and playing with her grand-dogs.

Jared Krieger

Director of Operations & Training

Jared serves as the Director of Operations & Training at Defender One, where he oversees the company’s operations and staff training programs. He holds a Master of Science in Homeland Security & Disaster Management and a Bachelor of Science in Homeland Security & Counterterrorism. He is a Certified Security Project Manager and is board-certified in security management. He is also board-certified as a Physical Security Professional by the American Society of Industrial Security. As an accredited law enforcement instructor, Jared specializes in multiple disciplines, including Firearms, OC Spray, Expandable Baton, Handcuff Techniques, Taser, Defensive Tactics, and Force Science Analytics.

Outside of work, Jared enjoys traveling and spending time with his girlfriend and their three dogs.

Jon Krieger

Owner
Jon is the President and Founder of Defender One. Jon started Defender One in 2009, with the goal of bridging the gap between conventional security guards and law enforcement. Jon had a long and distinguished career in a large metropolitan police department for over 30 years, holding supervisory positions in several units, including patrol, internal affairs, traffic and community outreach. Jon has a Bachelor’s Degree in Criminal Justice from the University of Maryland, College Park. Outside of work, Jon spends his time spoiling his grand-dogs Fred and Barney, supporting the Ravens and Orioles, and watching his daughter play Division 1 Lacrosse.