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Hotels

Security for Peace of Mind

Defender One offers comprehensive services to ensure hotel and resort environments are secure and safe. Security requires an intricate balance between implementing robust physical security measures and fostering a culture of vigilance among staff. Our team can assist you with:

  • Access Control Systems
  • Comprehensive Staff Training
  • Surveillance Cameras
  • Armed or Unarmed Guards
  • Uniformed and Custom-Tailored Uniforms to Meet Your Teams Needs

Whether you are responsible for the welfare of your guests in a hotel, a resort, conference center, spa, casino, bar or nightclub, theme park, bed and breakfast, sporting event, or spa, you need to work with a team that can create a multi-layered approach to safeguard guests, employees, and the property.

Defender One will help you to mitigate risks and effectively respond to security incidents, ultimately reinforcing trust and confidence for everyone.

Integrated Security Solutions

The pursuit of guest safety and property security demands a multifaceted strategy. Our integrated security solutions are meticulously designed to fortify your hotel against potential threats, ensuring a harmonious environment for guests and staff.

Secure Entries, Peaceful Stays

Efficient access control systems, including state-of-the-art key cards and biometric recognition, guarantee restricted entry, providing guests with peace of mind and enhancing overall premises security.

Surveillance Infrastructure

Strategically placed CCTV cameras in public areas and key locations act as vigilant sentinels, deterring potential security risks and offering continuous monitoring for prompt response in the face of emerging threats.

Comprehensive Staff Training

Regular training sessions empower our staff to identify and respond to security concerns effectively. Through ongoing education, our team remains vigilant, fostering a culture of security awareness throughout the hotel.

Protecting Beyond Walls

Robust cybersecurity protocols secure guest information and payment data, ensuring a seamless and secure online experience. Password-protected Wi-Fi networks further shield against unauthorized access and potential data breaches.

Swift and Effective Response

Our hotels security are equipped with comprehensive emergency response plans, including evacuation procedures, to guarantee the safety of guests and staff in various scenarios. Regular drills and clear communication channels further enhance our readiness for any unforeseen events.

Protect Your Guests Today

Hotel security requires comprehensive planning and implementation to ensure the safety of guests, staff, and property, involving round-the-clock surveillance, access control, and emergency response protocols.

Our team is highly trained and educated in cutting-edge security protocols, with all staff undergoing comprehensive in-house orientation and state-of-the-art training in our Owings Mills, MD headquarters.

Contact Defender One today
Defender One Security is a distinguished provider of comprehensive security solutions throughout the Maryland region.
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Office Hours: Monday – Friday from 8:30 AM to 5:00 PM
Copyright © 2023 Defender One. All rights reserved.
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Defender One is a distinguished provider of comprehensive security solutions throughout the State of Maryland.

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Chad Emrick

Scheduling Adminstrator

As Scheduling Administrator, Chad leverages twenty years of administrative and management experience to enhance Defender One’s operational excellence. For Chad, the scheduling process is like putting together a puzzle—finding just the right pieces to fill every slot. His strategic mindset and knack for process optimization have consistently elevated his organizational efficiency. The security industry is 24/7. Thus, Chad’s methodical preparation and adaptable management style keeps our operations running smoothly.

When not orchestrating schedules at Defender One, Chad dedicates himself to his treasured role— a devoted family man. He and his wife Wanda have raised four remarkable children. Most recently, adding a new dimension to his life’s joy is his grandson, Leo.

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Phil Kline

Regional Manager – Baltimore Metro Region

Phil’s career began in the U.S. Air Force, where he served as a Military Police Officer. His training as an Internal Response Unit member equipped him with essential skills in safety, security, and crisis management. One of his most fulfilling experiences was responding to Hurricane Sandy, where he played a vital role in assisting those affected by the disaster.

Following his military service, Phil transitioned to the building supply industry, where he spent a decade as an Operations and Sales Manager. During this time, he honed his leadership, process improvement, and industry analysis skills. His passion for identifying opportunities and driving positive change has been a constant throughout his career.

With a strong foundation in problem-solving and a resilient mindset, Phil is dedicated to applying his expertise to create impactful solutions. Whether leading teams, optimizing processes, or tackling complex challenges, he approaches every task with integrity and a focus on results.

Outside of work, Phil is an avid motorcyclist and enjoys spending time outdoors, hiking, and camping. One of his most memorable adventures was conquering the challenging hike to the top of Angels Landing in Zion National Park, Utah.

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Walter Leslie Jr.

Operations Manager

Walter is an observant and vigilant, safety-driven security professional with 14+ years of leadership experience across commercial, residential, and corporate security sectors. Walter offers extensive expertise in developing and executing comprehensive physical security procedures and protocols. Specializing in risk assessments, he has successfully implemented mitigation strategies for clients, reducing potential security threats.

Outside of work, he is family-oriented and enjoys traveling with his wife Jackie, and their dog Aries. He is an avid sports enthusiast and loves the Washington Commanders and Washington Nationals.

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Cynthia Cox

Human Resources Manager

With 21 years of management experience across various industries, including staffing, transportation, small business ownership, accounting, and operations, Cynthia brings a wealth of knowledge and a robust skill set to Defender One. Her diversified background has equipped her with a keen understanding of multiple business domains, making her an invaluable asset to the team.

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Matthew Goodman

Assistant Director of Operations
Matt currently serves as Defender One’s Assistant Director of Operations. Matt is responsible for the day-to-day operations of Defender One and works closely with the Director of Operations & Training to implement goals and objectives for the company. As a nationally certified School Resource Officer and Force Science Analyst, Matt brings an interpersonal and holistic approach to the industry. He holds a Bachelor’s Degree in Criminal Justice from York College. Outside of work, Matt is an avid outdoorsmen, spending time perfecting his landscaping skills. Matt also enjoys quality time with his wife Ashley, and two cats, Ollie and Leo, as well as watching the Baltimore Orioles and Ravens.
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Jennifer Krieger

Director of Human Resources
Jen currently serves as Defender One’s Director of Human Resources, managing our HR and back end finance teams. Jen has 30 years of experience in healthcare benefits administration, retirement benefits, financial planning and human resources. Jen holds a Bachelor’s Degree in Accounting from the University of Maryland, College Park and a Master’s Degree in Finance from Loyola University. Jen prioritizes an employee focused and driven company, with an emphasis on client and employee satisfaction. Outside of work, Jen enjoys running, watching her daughter play Division 1 Lacrosse, and playing with her grand-dogs.
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Jared Krieger

Director of Operations & Training

Jared serves as the Director of Operations & Training at Defender One, where he oversees the company’s operations and staff training programs. He holds a Master of Science in Homeland Security & Disaster Management and a Bachelor of Science in Homeland Security & Counterterrorism. He is a Certified Security Project Manager and is board-certified in security management. He is also board-certified as a Physical Security Professional by the American Society of Industrial Security. As an accredited law enforcement instructor, Jared specializes in multiple disciplines, including Firearms, OC Spray, Expandable Baton, Handcuff Techniques, Taser, Defensive Tactics, and Force Science Analytics.

Outside of work, Jared enjoys traveling and spending time with his girlfriend and their three dogs.

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Jon Krieger

Owner
Jon is the President and Founder of Defender One. Jon started Defender One in 2009, with the goal of bridging the gap between conventional security guards and law enforcement. Jon had a long and distinguished career in a large metropolitan police department for over 30 years, holding supervisory positions in several units, including patrol, internal affairs, traffic and community outreach. Jon has a Bachelor’s Degree in Criminal Justice from the University of Maryland, College Park. Outside of work, Jon spends his time spoiling his grand-dogs Fred and Barney, supporting the Ravens and Orioles, and watching his daughter play Division 1 Lacrosse.
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