Schools should be places where students learn, grow, and build their futures. However, with safety concerns on the rise, creating safer learning environments requires a proactive approach. Implementing school security services helps prevent issues like unauthorized access, violence, and emergencies before they happen. A strong security plan ensures that students and staff feel protected, allowing […]
Large-scale events offer opportunities for entertainment, networking, and celebration. However, managing large crowds comes with security challenges. Without proper planning, even the most well-organized events can become chaotic. Professional event security services play a crucial role in maintaining order, preventing disruptions, and responding swiftly to emergencies. A well-trained security team does more than stand at […]
Emergencies can strike at any time, and hospitals must be prepared to provide care when it matters most. Emergency preparedness for hospitals is not just a regulatory necessity—it is a vital part of protecting patients, staff, and the community. By planning for disasters, managing resources, and fostering a culture of readiness, hospitals ensure their ability […]
School safety remains a critical concern for every community. Meeting this responsibility demands a collaborative approach involving schools and local stakeholders, such as law enforcement, businesses, and parents. Strong partnerships foster a secure environment for learning while addressing the growing complexities of safety challenges. Collaboration with local stakeholders demonstrates how community partnerships improve school safety […]
Creating a safe school culture starts with our community fostering trust, open communication, and active involvement for lasting security. When communities support school safety together, they establish an environment where students thrive, feel secure, and grow into confident individuals. Today’s schools face many challenges in maintaining student safety—from physical threats to mental health concerns—and they […]
Creating a safe learning environment in schools is essential as institutions face growing security challenges. Prioritizing safety involves a combination of physical security, emergency preparedness, and fostering a positive climate that supports both students and staff. With these elements in place, schools can focus on their primary mission: providing a distraction-free learning experience. A balanced […]
Ensuring a safe work environment is a fundamental responsibility for every organization, and training your staff for active shooter situations enhances workplace safety and prepares employees to respond effectively during emergencies. This training is crucial not only for saving lives but also for fostering a culture of security and readiness within the workplace. By implementing […]
Master essential de-escalation and active shooter response techniques to ensure safety in high-stress situations. Understanding how to manage and respond effectively to crises is critical for safeguarding lives and maintaining security. Whether you are a security professional or a concerned individual, being prepared for such incidents can make all the difference. Learning and practicing these […]
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Scheduling Administrator
As Scheduling Administrator, Chad leverages twenty years of administrative and management experience to enhance Defender One’s operational excellence. For Chad, the scheduling process is like putting together a puzzle—finding just the right pieces to fill every slot. His strategic mindset and knack for process optimization have consistently elevated his organizational efficiency. The security industry is 24/7. Thus, Chad’s methodical preparation and adaptable management style keeps our operations running smoothly.
When not orchestrating schedules at Defender One, Chad dedicates himself to his treasured role— a devoted family man. He and his wife Wanda have raised four remarkable children. Most recently, adding a new dimension to his life’s joy is his grandson, Leo.
Regional Manager – Baltimore Metro Region
Phil’s career began in the U.S. Air Force, where he served as a Military Police Officer. His training as an Internal Response Unit member equipped him with essential skills in safety, security, and crisis management. One of his most fulfilling experiences was responding to Hurricane Sandy, where he played a vital role in assisting those affected by the disaster.
Following his military service, Phil transitioned to the building supply industry, where he spent a decade as an Operations and Sales Manager. During this time, he honed his leadership, process improvement, and industry analysis skills. His passion for identifying opportunities and driving positive change has been a constant throughout his career.
With a strong foundation in problem-solving and a resilient mindset, Phil is dedicated to applying his expertise to create impactful solutions. Whether leading teams, optimizing processes, or tackling complex challenges, he approaches every task with integrity and a focus on results.
Outside of work, Phil is an avid motorcyclist and enjoys spending time outdoors, hiking, and camping. One of his most memorable adventures was conquering the challenging hike to the top of Angels Landing in Zion National Park, Utah.
Human Resources Manager
With 21 years of management experience across various industries, including staffing, transportation, small business ownership, accounting, and operations, Cynthia brings a wealth of knowledge and a robust skill set to Defender One. Her diversified background has equipped her with a keen understanding of multiple business domains, making her an invaluable asset to the team.
Director of Operations
Matt serves as the Director of Operations at Defender One, overseeing daily operations and collaborating closely with the Chief Operating Officer to implement the company’s strategic goals and objectives.
As a nationally certified School Resource Officer and Force Science Analyst, Matt brings a well-rounded, interpersonal approach to the security industry. He holds a Bachelor’s Degree in Criminal Justice from York College, further strengthening his expertise in the field.
Beyond his professional responsibilities, Matt is an outdoor enthusiast with a passion for landscaping. He enjoys spending quality time with his wife, Ashley, and their two cats, Ollie and Leo. A dedicated Baltimore Orioles and Ravens fan, he can often be found at the stadiums cheering on his teams.
Chief Administrative Officer
Jen has 30 years of experience in healthcare benefits administration, retirement benefits, financial planning and human resources. Jen holds a Bachelor’s Degree in Accounting from the University of Maryland, College Park and a Master’s Degree in Finance from Loyola University. Jen prioritizes an employee focused and driven company, with an emphasis on client and employee satisfaction. Outside of work, Jen enjoys running, watching her daughter play Division 1 Lacrosse, and playing with her grand-dogs.
Chief Operating Officer
Jared serves as the Chief Operating Officer, overseeing company compliance, state and federal licensing, and the development of strategic vision. He also leads business development and sales initiatives, ensuring alignment with the company’s long-term growth objectives.
He holds a Master of Science in Homeland Security & Disaster Management and a Bachelor of Science in Homeland Security & Counter-terrorism. Jared is a Certified Security Project Manager and is board-certified in security management. He is also board-certified as a Physical Security Professional by the American Society of Industrial Security. As an accredited law enforcement instructor, Jared specializes in multiple disciplines, including Firearms, OC Spray, Expandable Baton, Handcuff Techniques, Taser, Defensive Tactics, and Force Science Analytics.
Outside of work, Jared enjoys traveling and spending time with his girlfriend and their four dogs.
Jon is the President and Founder of Defender One. Jon started Defender One in 2009, with the goal of bridging the gap between conventional security guards and law enforcement. Jon had a long and distinguished career in a large metropolitan police department for over 30 years, holding supervisory positions in several units, including patrol, internal affairs, traffic and community outreach. Jon has a Bachelor’s Degree in Criminal Justice from the University of Maryland, College Park. Outside of work, Jon spends his time spoiling his dog Abe and grand-dogs Fred and Barney, supporting the Ravens and Orioles, and watching his daughter play Division 1 Lacrosse.