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Tag: Emergency Response

Hospital Security Plans for Patient and Staff Protection

Hospital Security Plans for Patient and Staff Protection

Hospitals operate 24/7, making them susceptible to various security threats. Unauthorized access, workplace violence, theft, and cyberattacks pose risks to both patients and staff. Advanced hospital security systems help healthcare facilities maintain a safe environment while ensuring efficient medical operations. Key Security Challenges in Healthcare Facilities A layered security approach—combining technology, trained personnel, and security […]

Defender One Security is a distinguished provider of comprehensive security solutions throughout the Maryland region.
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Office Hours: Monday – Friday from 8:30 AM to 5:00 PM
Copyright © 2023 Defender One. All rights reserved.
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Defender One is a distinguished provider of comprehensive security solutions throughout the State of Maryland.

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Copyright © 2025 Defender One. All rights reserved. Site design by Silesky Marketing.

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Chad Emrick

Scheduling Administrator

As Scheduling Administrator, Chad leverages twenty years of administrative and management experience to enhance Defender One’s operational excellence. For Chad, the scheduling process is like putting together a puzzle—finding just the right pieces to fill every slot. His strategic mindset and knack for process optimization have consistently elevated his organizational efficiency. The security industry is 24/7. Thus, Chad’s methodical preparation and adaptable management style keeps our operations running smoothly.

When not orchestrating schedules at Defender One, Chad dedicates himself to his treasured role— a devoted family man. He and his wife Wanda have raised four remarkable children. Most recently, adding a new dimension to his life’s joy is his grandson, Leo.

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Phil Kline

Regional Manager – Baltimore Metro Region

Phil’s career began in the U.S. Air Force, where he served as a Military Police Officer. His training as an Internal Response Unit member equipped him with essential skills in safety, security, and crisis management. One of his most fulfilling experiences was responding to Hurricane Sandy, where he played a vital role in assisting those affected by the disaster.

Following his military service, Phil transitioned to the building supply industry, where he spent a decade as an Operations and Sales Manager. During this time, he honed his leadership, process improvement, and industry analysis skills. His passion for identifying opportunities and driving positive change has been a constant throughout his career.

With a strong foundation in problem-solving and a resilient mindset, Phil is dedicated to applying his expertise to create impactful solutions. Whether leading teams, optimizing processes, or tackling complex challenges, he approaches every task with integrity and a focus on results.

Outside of work, Phil is an avid motorcyclist and enjoys spending time outdoors, hiking, and camping. One of his most memorable adventures was conquering the challenging hike to the top of Angels Landing in Zion National Park, Utah.

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Cynthia Cox

Human Resources Manager

With 21 years of management experience across various industries, including staffing, transportation, small business ownership, accounting, and operations, Cynthia brings a wealth of knowledge and a robust skill set to Defender One. Her diversified background has equipped her with a keen understanding of multiple business domains, making her an invaluable asset to the team.

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Matthew Goodman

Director of Operations

Matt serves as the Director of Operations at Defender One, overseeing daily operations and collaborating closely with the Chief Operating Officer to implement the company’s strategic goals and objectives.

As a nationally certified School Resource Officer and Force Science Analyst, Matt brings a well-rounded, interpersonal approach to the security industry. He holds a Bachelor’s Degree in Criminal Justice from York College, further strengthening his expertise in the field.

Beyond his professional responsibilities, Matt is an outdoor enthusiast with a passion for landscaping. He enjoys spending quality time with his wife, Ashley, and their two cats, Ollie and Leo. A dedicated Baltimore Orioles and Ravens fan, he can often be found at the stadiums cheering on his teams.

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Jennifer Krieger

Chief Administrative Officer

Jen currently serves as Defender One’s Chief Administrative Officer, managing the HR and back-end finance teams.
 

Jen has 30 years of experience in healthcare benefits administration, retirement benefits, financial planning and human resources. Jen holds a Bachelor’s Degree in Accounting from the University of Maryland, College Park and a Master’s Degree in Finance from Loyola University. Jen prioritizes an employee focused and driven company, with an emphasis on client and employee satisfaction. Outside of work, Jen enjoys running, watching her daughter play Division 1 Lacrosse, and playing with her grand-dogs.

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Jared Krieger

Chief Operating Officer

Jared serves as the Chief Operating Officer, overseeing company compliance, state and federal licensing, and the development of strategic vision. He also leads business development and sales initiatives, ensuring alignment with the company’s long-term growth objectives.

He holds a Master of Science in Homeland Security & Disaster Management and a Bachelor of Science in Homeland Security & Counter-terrorism. Jared is a Certified Security Project Manager and is board-certified in security management. He is also board-certified as a Physical Security Professional by the American Society of Industrial Security. As an accredited law enforcement instructor, Jared specializes in multiple disciplines, including Firearms, OC Spray, Expandable Baton, Handcuff Techniques, Taser, Defensive Tactics, and Force Science Analytics.

Outside of work, Jared enjoys traveling and spending time with his girlfriend and their four dogs.

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Jon Krieger

Owner

Jon is the President and Founder of Defender One. Jon started Defender One in 2009, with the goal of bridging the gap between conventional security guards and law enforcement. Jon had a long and distinguished career in a large metropolitan police department for over 30 years, holding supervisory positions in several units, including patrol, internal affairs, traffic and community outreach. Jon has a Bachelor’s Degree in Criminal Justice from the University of Maryland, College Park. Outside of work, Jon spends his time spoiling his dog Abe and grand-dogs Fred and Barney, supporting the Ravens and Orioles, and watching his daughter play Division 1 Lacrosse.

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