Ensuring the safety and security of schools is a critical priority, and Maryland School Resource Officers play an indispensable role in this mission. The article details what’s the role of Maryland School Resource Officers in ensuring school safety and fostering positive relationships. By understanding their responsibilities and contributions, we can better appreciate how these dedicated officers create a secure and supportive learning environment. Dive into the multifaceted role of these officers and discover how they impact school communities across Maryland.

The Primary Responsibilities of Maryland School Resource Officers

Maryland School Resource Officers serve as the cornerstone of school safety. Their primary responsibilities encompass a wide range of tasks aimed at ensuring a safe learning environment.

Through these responsibilities, SROs create a secure atmosphere for students and staff.

Building Positive Relationships with Students and Staff

One of the most impactful roles of Maryland School Resource Officers is fostering positive relationships within the school community. By building trust with students and staff, SROs create an environment where individuals feel comfortable reporting concerns and seeking assistance.

This proactive approach helps build a supportive school environment.

Crisis Intervention and Conflict Resolution

Maryland School Resource Officers handle crisis situations and resolve conflicts effectively. In emergencies, such as a lockdown or evacuation, SROs coordinate responses and ensure everyone’s safety.

Their expertise in crisis management enhances school safety and preparedness.

Collaborating with Law Enforcement and Community Agencies

Effective collaboration with local law enforcement and community agencies is another crucial aspect of the role of Maryland School Resource Officers. By maintaining strong partnerships with these entities, SROs ensure a coordinated approach to school safety and security.

These collaborations strengthen their ability to protect school communities.

Addressing the Challenges Faced by School Resource Officers

Maryland School Resource Officers face several challenges in their daily duties. Balancing the need for security with the goal of maintaining a positive school climate can be complex. Ensuring that their presence is perceived as supportive rather than authoritarian is essential for building trust with students and staff.

Despite these challenges, SROs remain dedicated to their mission.

The Impact of SRO Programs on School Safety

Maryland School Resource Officers significantly impact overall school safety. Schools with SRO programs often see lower rates of violence, bullying, and drug-related incidents.

Their presence creates a safer and more supportive environment for all.

The Training and Qualifications of Maryland School Resource Officers

To fulfill their responsibilities effectively, Maryland School Resource Officers undergo rigorous training and must meet specific qualifications.

Their extensive training ensures they can handle a wide range of situations.

Implementing Effective SRO Programs in Schools

Implementing an effective SRO program requires careful planning and collaboration between school administrators, law enforcement agencies, and community stakeholders.

These steps ensure the success of SRO programs in schools.

Promoting a Safe and Inclusive School Environment

A key goal of Maryland School Resource Officers is to promote a safe and inclusive school environment. This involves not only addressing security threats but also fostering a culture of respect and inclusion.

Their efforts help create a welcoming and secure environment for everyone.

Enhancing the Community Through Education and Outreach

Maryland School Resource Officers contribute significantly to community education and outreach. By engaging with local communities, they extend their influence beyond school boundaries.

These initiatives help build stronger, safer communities.

The Future of Maryland School Resource Officers

Looking ahead, the role of Maryland School Resource Officers will continue to evolve. As new challenges emerge, SROs must adapt and enhance their strategies to maintain effective school safety.

By staying proactive and adaptable, Maryland School Resource Officers will continue to safeguard our schools.

Going Forward…

Maryland School Resource Officers play a vital role in ensuring the safety and security of schools. Their responsibilities are multifaceted, ranging from maintaining a visible presence on school grounds to developing and implementing safety plans, building positive relationships with students and staff, handling crises, and collaborating with law enforcement and community agencies.

Despite the challenges they face, SROs make a significant impact on school safety and foster a supportive and inclusive environment for students. Through their dedicated efforts, they help create schools where students can thrive academically and personally, knowing they are protected and supported.

Chad Emrick

Scheduling Adminstrator

As Scheduling Administrator, Chad leverages twenty years of administrative and management experience to enhance Defender One’s operational excellence. For Chad, the scheduling process is like putting together a puzzle—finding just the right pieces to fill every slot. His strategic mindset and knack for process optimization have consistently elevated his organizational efficiency. The security industry is 24/7. Thus, Chad’s methodical preparation and adaptable management style keeps our operations running smoothly.

When not orchestrating schedules at Defender One, Chad dedicates himself to his treasured role— a devoted family man. He and his wife Wanda have raised four remarkable children. Most recently, adding a new dimension to his life’s joy is his grandson, Leo.

Phil Kline

Regional Manager – Baltimore Metro Region

Phil’s career began in the U.S. Air Force, where he served as a Military Police Officer. His training as an Internal Response Unit member equipped him with essential skills in safety, security, and crisis management. One of his most fulfilling experiences was responding to Hurricane Sandy, where he played a vital role in assisting those affected by the disaster.

Following his military service, Phil transitioned to the building supply industry, where he spent a decade as an Operations and Sales Manager. During this time, he honed his leadership, process improvement, and industry analysis skills. His passion for identifying opportunities and driving positive change has been a constant throughout his career.

With a strong foundation in problem-solving and a resilient mindset, Phil is dedicated to applying his expertise to create impactful solutions. Whether leading teams, optimizing processes, or tackling complex challenges, he approaches every task with integrity and a focus on results.

Outside of work, Phil is an avid motorcyclist and enjoys spending time outdoors, hiking, and camping. One of his most memorable adventures was conquering the challenging hike to the top of Angels Landing in Zion National Park, Utah.

Walter Leslie Jr.

Operations Manager

Walter is an observant and vigilant, safety-driven security professional with 14+ years of leadership experience across commercial, residential, and corporate security sectors. Walter offers extensive expertise in developing and executing comprehensive physical security procedures and protocols. Specializing in risk assessments, he has successfully implemented mitigation strategies for clients, reducing potential security threats.

Outside of work, he is family-oriented and enjoys traveling with his wife Jackie, and their dog Aries. He is an avid sports enthusiast and loves the Washington Commanders and Washington Nationals.

Cynthia Cox

Human Resources Manager

With 21 years of management experience across various industries, including staffing, transportation, small business ownership, accounting, and operations, Cynthia brings a wealth of knowledge and a robust skill set to Defender One. Her diversified background has equipped her with a keen understanding of multiple business domains, making her an invaluable asset to the team.

Matthew Goodman

Assistant Director of Operations
Matt currently serves as Defender One’s Assistant Director of Operations. Matt is responsible for the day-to-day operations of Defender One and works closely with the Director of Operations & Training to implement goals and objectives for the company. As a nationally certified School Resource Officer and Force Science Analyst, Matt brings an interpersonal and holistic approach to the industry. He holds a Bachelor’s Degree in Criminal Justice from York College. Outside of work, Matt is an avid outdoorsmen, spending time perfecting his landscaping skills. Matt also enjoys quality time with his wife Ashley, and two cats, Ollie and Leo, as well as watching the Baltimore Orioles and Ravens.

Jennifer Krieger

Director of Human Resources
Jen currently serves as Defender One’s Director of Human Resources, managing our HR and back end finance teams. Jen has 30 years of experience in healthcare benefits administration, retirement benefits, financial planning and human resources. Jen holds a Bachelor’s Degree in Accounting from the University of Maryland, College Park and a Master’s Degree in Finance from Loyola University. Jen prioritizes an employee focused and driven company, with an emphasis on client and employee satisfaction. Outside of work, Jen enjoys running, watching her daughter play Division 1 Lacrosse, and playing with her grand-dogs.

Jared Krieger

Director of Operations & Training

Jared serves as the Director of Operations & Training at Defender One, where he oversees the company’s operations and staff training programs. He holds a Master of Science in Homeland Security & Disaster Management and a Bachelor of Science in Homeland Security & Counterterrorism. He is a Certified Security Project Manager and is board-certified in security management. He is also board-certified as a Physical Security Professional by the American Society of Industrial Security. As an accredited law enforcement instructor, Jared specializes in multiple disciplines, including Firearms, OC Spray, Expandable Baton, Handcuff Techniques, Taser, Defensive Tactics, and Force Science Analytics.

Outside of work, Jared enjoys traveling and spending time with his girlfriend and their three dogs.

Jon Krieger

Owner
Jon is the President and Founder of Defender One. Jon started Defender One in 2009, with the goal of bridging the gap between conventional security guards and law enforcement. Jon had a long and distinguished career in a large metropolitan police department for over 30 years, holding supervisory positions in several units, including patrol, internal affairs, traffic and community outreach. Jon has a Bachelor’s Degree in Criminal Justice from the University of Maryland, College Park. Outside of work, Jon spends his time spoiling his grand-dogs Fred and Barney, supporting the Ravens and Orioles, and watching his daughter play Division 1 Lacrosse.