The growing need for customized private investigation services has become a defining trend in addressing complex personal and professional challenges. Modern clients require investigations that cater to their unique situations, whether it’s uncovering fraud, resolving corporate disputes, or finding missing persons. Customization ensures investigations are aligned with specific goals, resulting in faster, more efficient outcomes. […]
Maryland’s 2025 security rules introduce new standards for licensing, training, and background checks in the private security industry. These changes aim to professionalize the workforce and enhance public safety, making compliance a top priority for individuals and companies alike. Whether you’re an aspiring security guard or managing a team, understanding these updated regulations ensures smooth […]
Emergencies can strike at any time, and hospitals must be prepared to provide care when it matters most. Emergency preparedness for hospitals is not just a regulatory necessity—it is a vital part of protecting patients, staff, and the community. By planning for disasters, managing resources, and fostering a culture of readiness, hospitals ensure their ability […]
Workplace violence impacts millions of workers annually, posing serious risks to employee safety, business operations, and organizational morale. For business owners, implementing effective workplace violence prevention strategies is crucial—not only to comply with regulations but also to safeguard employees and sustain a productive work environment. A secure workplace is a foundation for growth and success, […]
Ensuring safety is not just a legal requirement—it’s a fundamental way for businesses to demonstrate genuine care for people. When a company prioritizes safety, it creates an environment of trust that resonates deeply with customers and employees. This trust builds loyalty, setting the stage for long-term relationships. Whether it’s through workplace safety protocols, transparent communication, […]
Midsize businesses are becoming prime targets for security threats. They’re large enough to attract cybercriminals seeking valuable data but often lack the advanced protections of larger enterprises. With limited budgets and smaller IT teams, these companies are navigating an increasingly dangerous cyber landscape. Ransomware, phishing attacks, and system vulnerabilities have become daily concerns while growing […]
Employee safety forms the backbone of a successful workplace. It goes beyond meeting regulations—it’s about fostering trust, improving morale, and enhancing productivity. Private security plays a critical role in employee safety by protecting workplaces, addressing risks, and fostering safer environments. They safeguard employees from threats, both external and internal, using advanced technologies and strategic planning. […]
Maryland’s updated 2025 security guard laws are more than regulatory changes—they’re a call to action for businesses to rethink their approach to security operations. These laws mandate stricter training, more thorough background checks, and higher accountability for employers. Compliance not only ensures legal protection but also builds trust with clients by enhancing the professionalism of […]
From access control to AI, technology is transforming security by providing smarter, scalable, and integrated solutions for businesses. Organizations now face increasingly sophisticated threats that require innovative tools to safeguard people, assets, and data effectively. Advanced systems bridge the gap between vulnerability and protection, offering new ways to proactively manage risks. By embracing intelligent solutions, […]
Maryland’s vibrant calendar of family-friendly events promises joy, connection, and lasting memories. Whether it’s a lively community fair, a bustling farmers market, or a scenic park festival, these gatherings provide an opportunity to bond with loved ones. But amid the excitement, it’s important to prioritize safety to ensure a worry-free experience. Enjoy peace of mind […]
Defender One is a distinguished provider of comprehensive security solutions throughout the State of Maryland.
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Scheduling Administrator
As Scheduling Administrator, Chad leverages twenty years of administrative and management experience to enhance Defender One’s operational excellence. For Chad, the scheduling process is like putting together a puzzle—finding just the right pieces to fill every slot. His strategic mindset and knack for process optimization have consistently elevated his organizational efficiency. The security industry is 24/7. Thus, Chad’s methodical preparation and adaptable management style keeps our operations running smoothly.
When not orchestrating schedules at Defender One, Chad dedicates himself to his treasured role— a devoted family man. He and his wife Wanda have raised four remarkable children. Most recently, adding a new dimension to his life’s joy is his grandson, Leo.
Regional Manager – Baltimore Metro Region
Phil’s career began in the U.S. Air Force, where he served as a Military Police Officer. His training as an Internal Response Unit member equipped him with essential skills in safety, security, and crisis management. One of his most fulfilling experiences was responding to Hurricane Sandy, where he played a vital role in assisting those affected by the disaster.
Following his military service, Phil transitioned to the building supply industry, where he spent a decade as an Operations and Sales Manager. During this time, he honed his leadership, process improvement, and industry analysis skills. His passion for identifying opportunities and driving positive change has been a constant throughout his career.
With a strong foundation in problem-solving and a resilient mindset, Phil is dedicated to applying his expertise to create impactful solutions. Whether leading teams, optimizing processes, or tackling complex challenges, he approaches every task with integrity and a focus on results.
Outside of work, Phil is an avid motorcyclist and enjoys spending time outdoors, hiking, and camping. One of his most memorable adventures was conquering the challenging hike to the top of Angels Landing in Zion National Park, Utah.
Human Resources Manager
With 21 years of management experience across various industries, including staffing, transportation, small business ownership, accounting, and operations, Cynthia brings a wealth of knowledge and a robust skill set to Defender One. Her diversified background has equipped her with a keen understanding of multiple business domains, making her an invaluable asset to the team.
Director of Operations
Matt serves as the Director of Operations at Defender One, overseeing daily operations and collaborating closely with the Chief Operating Officer to implement the company’s strategic goals and objectives.
As a nationally certified School Resource Officer and Force Science Analyst, Matt brings a well-rounded, interpersonal approach to the security industry. He holds a Bachelor’s Degree in Criminal Justice from York College, further strengthening his expertise in the field.
Beyond his professional responsibilities, Matt is an outdoor enthusiast with a passion for landscaping. He enjoys spending quality time with his wife, Ashley, and their two cats, Ollie and Leo. A dedicated Baltimore Orioles and Ravens fan, he can often be found at the stadiums cheering on his teams.
Chief Administrative Officer
Jen has 30 years of experience in healthcare benefits administration, retirement benefits, financial planning and human resources. Jen holds a Bachelor’s Degree in Accounting from the University of Maryland, College Park and a Master’s Degree in Finance from Loyola University. Jen prioritizes an employee focused and driven company, with an emphasis on client and employee satisfaction. Outside of work, Jen enjoys running, watching her daughter play Division 1 Lacrosse, and playing with her grand-dogs.
Chief Operating Officer
Jared serves as the Chief Operating Officer, overseeing company compliance, state and federal licensing, and the development of strategic vision. He also leads business development and sales initiatives, ensuring alignment with the company’s long-term growth objectives.
He holds a Master of Science in Homeland Security & Disaster Management and a Bachelor of Science in Homeland Security & Counter-terrorism. Jared is a Certified Security Project Manager and is board-certified in security management. He is also board-certified as a Physical Security Professional by the American Society of Industrial Security. As an accredited law enforcement instructor, Jared specializes in multiple disciplines, including Firearms, OC Spray, Expandable Baton, Handcuff Techniques, Taser, Defensive Tactics, and Force Science Analytics.
Outside of work, Jared enjoys traveling and spending time with his girlfriend and their four dogs.
Jon is the President and Founder of Defender One. Jon started Defender One in 2009, with the goal of bridging the gap between conventional security guards and law enforcement. Jon had a long and distinguished career in a large metropolitan police department for over 30 years, holding supervisory positions in several units, including patrol, internal affairs, traffic and community outreach. Jon has a Bachelor’s Degree in Criminal Justice from the University of Maryland, College Park. Outside of work, Jon spends his time spoiling his dog Abe and grand-dogs Fred and Barney, supporting the Ravens and Orioles, and watching his daughter play Division 1 Lacrosse.