Security challenges in hospitals and corporations require a proactive approach to be effective. By partnering with communities for better security awareness, healthcare, and corporate organizations can build safer, more alert environments through shared efforts. These partnerships don’t just reinforce a secure perimeter; they create a broader safety network by engaging local organizations, nonprofits, and community […]
Hospital security protocols are essential to healthcare safety, protecting patients, staff, and visitors alike. These measures handle a range of risks, extending beyond access control to create a secure, responsive environment where lifesaving care can happen without interference. Hospital security protocols help save lives by shielding patients and staff from threats, enabling swift emergency responses, […]
Effective safety training is essential for every workplace. It helps employees gain and retain the skills they need to handle real-world scenarios safely and confidently. Designing safety training that sticks requires memorable, practical programs that help employees internalize critical skills. In high-stakes moments, employees must feel ready to act decisively and effectively. Strong safety programs […]
Private security often faces misconceptions that lead businesses to underestimate its value. Many people still think that private security merely means a physical presence or that a basic camera system covers all security needs. However, private security offers much more than what cameras alone can provide. Modern security officers bring advanced skills, risk management techniques, […]
Choosing the right security company can mean the difference between peace of mind and vulnerability. Whether protecting a business, residential complex, or personal assets, selecting a reliable security firm is a critical decision that should never be rushed. With many options available, understanding key factors helps you make a choice that offers effective, long-term protection. […]
Private investigations provide businesses with essential tools for uncovering employee misconduct and protecting company assets effectively. When trust is broken within the workplace—whether through fraud, harassment, or mishandling of sensitive information—the consequences can ripple across all aspects of a business. Employee misconduct not only impacts productivity but can also threaten a company’s financial stability and […]
Effective security planning begins with a clear understanding of risks and vulnerabilities. Organizations face a variety of threats that could disrupt operations, compromise data, or endanger physical safety. To address these risks, businesses must use a structured approach. Risk assessments play a key role in effective security planning steps, identifying vulnerabilities, and informing strategies to […]
Schools today face a wide range of security threats that demand specialized solutions tailored to protect students, teachers, and staff. With incidents like active shooters, cyber threats, and external dangers on the rise, relying on generic security systems is no longer a sufficient approach. Schools need specialized security services designed to meet the unique challenges […]
Emergencies can catch businesses off guard, leaving them vulnerable to disruptions and potential loss. Whether faced with natural disasters, cyberattacks, or internal security threats, companies need comprehensive plans to mitigate these risks. Security consultants are essential for emergencies because every business requires tailored strategies to protect against threats. By tapping into the specialized knowledge these […]
Sensitive business matters demand precise handling to protect a company’s reputation and assets. Choosing the right PI for sensitive business matters is essential, as they uncover critical information while safeguarding your company’s financial health. Whether you’re investigating corporate fraud, intellectual property theft, or internal misconduct, selecting the appropriate investigator ensures legal compliance and discretion. With […]
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Scheduling Administrator
As Scheduling Administrator, Chad leverages twenty years of administrative and management experience to enhance Defender One’s operational excellence. For Chad, the scheduling process is like putting together a puzzle—finding just the right pieces to fill every slot. His strategic mindset and knack for process optimization have consistently elevated his organizational efficiency. The security industry is 24/7. Thus, Chad’s methodical preparation and adaptable management style keeps our operations running smoothly.
When not orchestrating schedules at Defender One, Chad dedicates himself to his treasured role— a devoted family man. He and his wife Wanda have raised four remarkable children. Most recently, adding a new dimension to his life’s joy is his grandson, Leo.
Regional Manager – Baltimore Metro Region
Phil’s career began in the U.S. Air Force, where he served as a Military Police Officer. His training as an Internal Response Unit member equipped him with essential skills in safety, security, and crisis management. One of his most fulfilling experiences was responding to Hurricane Sandy, where he played a vital role in assisting those affected by the disaster.
Following his military service, Phil transitioned to the building supply industry, where he spent a decade as an Operations and Sales Manager. During this time, he honed his leadership, process improvement, and industry analysis skills. His passion for identifying opportunities and driving positive change has been a constant throughout his career.
With a strong foundation in problem-solving and a resilient mindset, Phil is dedicated to applying his expertise to create impactful solutions. Whether leading teams, optimizing processes, or tackling complex challenges, he approaches every task with integrity and a focus on results.
Outside of work, Phil is an avid motorcyclist and enjoys spending time outdoors, hiking, and camping. One of his most memorable adventures was conquering the challenging hike to the top of Angels Landing in Zion National Park, Utah.
Human Resources Manager
With 21 years of management experience across various industries, including staffing, transportation, small business ownership, accounting, and operations, Cynthia brings a wealth of knowledge and a robust skill set to Defender One. Her diversified background has equipped her with a keen understanding of multiple business domains, making her an invaluable asset to the team.
Director of Operations
Matt serves as the Director of Operations at Defender One, overseeing daily operations and collaborating closely with the Chief Operating Officer to implement the company’s strategic goals and objectives.
As a nationally certified School Resource Officer and Force Science Analyst, Matt brings a well-rounded, interpersonal approach to the security industry. He holds a Bachelor’s Degree in Criminal Justice from York College, further strengthening his expertise in the field.
Beyond his professional responsibilities, Matt is an outdoor enthusiast with a passion for landscaping. He enjoys spending quality time with his wife, Ashley, and their two cats, Ollie and Leo. A dedicated Baltimore Orioles and Ravens fan, he can often be found at the stadiums cheering on his teams.
Chief Administrative Officer
Jen has 30 years of experience in healthcare benefits administration, retirement benefits, financial planning and human resources. Jen holds a Bachelor’s Degree in Accounting from the University of Maryland, College Park and a Master’s Degree in Finance from Loyola University. Jen prioritizes an employee focused and driven company, with an emphasis on client and employee satisfaction. Outside of work, Jen enjoys running, watching her daughter play Division 1 Lacrosse, and playing with her grand-dogs.
Chief Operating Officer
Jared serves as the Chief Operating Officer, overseeing company compliance, state and federal licensing, and the development of strategic vision. He also leads business development and sales initiatives, ensuring alignment with the company’s long-term growth objectives.
He holds a Master of Science in Homeland Security & Disaster Management and a Bachelor of Science in Homeland Security & Counter-terrorism. Jared is a Certified Security Project Manager and is board-certified in security management. He is also board-certified as a Physical Security Professional by the American Society of Industrial Security. As an accredited law enforcement instructor, Jared specializes in multiple disciplines, including Firearms, OC Spray, Expandable Baton, Handcuff Techniques, Taser, Defensive Tactics, and Force Science Analytics.
Outside of work, Jared enjoys traveling and spending time with his girlfriend and their four dogs.
Jon is the President and Founder of Defender One. Jon started Defender One in 2009, with the goal of bridging the gap between conventional security guards and law enforcement. Jon had a long and distinguished career in a large metropolitan police department for over 30 years, holding supervisory positions in several units, including patrol, internal affairs, traffic and community outreach. Jon has a Bachelor’s Degree in Criminal Justice from the University of Maryland, College Park. Outside of work, Jon spends his time spoiling his dog Abe and grand-dogs Fred and Barney, supporting the Ravens and Orioles, and watching his daughter play Division 1 Lacrosse.