Private security often faces misconceptions that lead businesses to underestimate its value. Many people still think that private security merely means a physical presence or that a basic camera system covers all security needs. However, private security offers much more than what cameras alone can provide. Modern security officers bring advanced skills, risk management techniques, and access to cutting-edge technology, all designed to provide effective protection. Addressing and debunking the myths around private security helps businesses make informed choices and design strategies to keep their employees, clients, and assets safe.


Myth: Private Security Guards Are Just “Hired Muscle”

A long-standing myth about private security is that guards are simply “hired muscle” — there to intimidate rather than provide real security expertise. This stereotype reduces guards to physical presence alone, ignoring the extensive training and strategic thinking that define today’s professional security personnel.

Modern security guards complete rigorous training covering far more than physical endurance. Today’s private security guards specialize in areas like:

This myth doesn’t reflect the true skillset of modern security professionals. Today’s officers offer both strategic thinking and technical expertise, focusing on prevention and safety, not just intimidation.


Myth: Technology Alone Is Enough for Complete Security

Many assume that surveillance technology alone — cameras, alarms, and motion detectors — is enough to secure any property. However, while these tools add value, they’re only one piece of a comprehensive security solution. Private security officers bring human intuition, adaptability, and quick response, offering benefits that technology alone cannot provide. Here’s how private security guards enhance technology in ways cameras can’t:

While security systems are essential, the real advantage comes from combining these tools with trained professionals who can respond thoughtfully and quickly.


Myth: Private Security Is Only for High-Risk Industries

Many believe that private security services are essential only for high-risk businesses, such as banks, luxury stores, and nightclubs. This belief limits security options for a broad range of businesses that could benefit from additional protection. In reality, private security services are highly adaptable and valuable to many clients beyond high-risk industries. Private security supports various business needs, including:

Private security serves more than high-risk sites. It’s a proactive measure that provides support, deterrence, and peace of mind for employees and clients across sectors.


Myth: Private Security Services Are Too Expensive

Cost concerns often keep businesses from considering private security, leading to the assumption that it’s an unaffordable service. However, private security services today are more accessible and flexible than many think. Security providers offer a range of customizable services that adapt to a client’s specific needs and budget. Here’s how companies manage security costs while meeting protection needs:

Private security companies offer flexible options to help businesses build security plans that are effective and affordable.


Myth: Security Guards Only Patrol or Stand Guard

Another misconception is that security guards simply stand at entrances or patrol hallways, offering little beyond basic monitoring. However, modern security guards perform a wide range of duties that extend well beyond these traditional tasks. Here’s how today’s security officers contribute to safety and security:

These varied responsibilities highlight the versatility of security guards, making them invaluable assets in any situation that requires quick thinking and a calm, informed response.


Myth: Security Guards Lack Authority

Some believe private security guards have no real authority, viewing them as powerless to enforce rules or handle security breaches. While security guards don’t have the same powers as law enforcement, they have significant authority in enforcing property rules and managing incidents. Private security officers:

Security guards play a vital role in maintaining order, and their authority to act on a client’s behalf ensures they can take effective measures in security matters.


Myth: Security Systems Alone Are Enough

Some believe technology — like cameras and alarms — can fully replace human security guards. While these systems are crucial, they aren’t sufficient alone. A comprehensive approach combines both technology and trained security professionals who interpret, assess, and respond to incidents. Human security guards complement security technology by providing essential capabilities, including:

Security technology is only part of the solution, and combining it with trained personnel gives businesses a more effective and adaptable response to threats.


Myth: Private Security Is Only a Reactive Measure

Some people see security services as merely reactive — there to respond once an incident occurs. Modern private security, however, takes a proactive approach to keeping environments safe. Security personnel go beyond waiting to react. They protect by preventing issues before they arise, including through:

With proactive measures, businesses receive both deterrence and preparation, resulting in a safer environment overall.


Myth: All Security Guards Are the Same

There’s a misconception that all security guards offer the same skills. In reality, security companies employ specialists with a range of expertise, from corporate protection to event management and even cybersecurity. Some common specialized security roles include:

Hiring guards with specialized training ensures that businesses receive tailored solutions that align with their unique needs.


Conclusion: Make Informed Choices in Private Security

Misconceptions around private security often cause businesses to overlook its benefits. By clearing up these myths, businesses can choose professional security teams that offer robust, adaptable solutions. Private security today integrates advanced technology, proactive strategies, and specialized expertise. Recognizing the true value of private security lets businesses implement effective strategies and create safer environments for everyone involved.

Phil Kline

Regional Manager – Baltimore Metro Region

Phil’s career began in the U.S. Air Force, where he served as a Military Police Officer. His training as an Internal Response Unit member equipped him with essential skills in safety, security, and crisis management. One of his most fulfilling experiences was responding to Hurricane Sandy, where he played a vital role in assisting those affected by the disaster.

Following his military service, Phil transitioned to the building supply industry, where he spent a decade as an Operations and Sales Manager. During this time, he honed his leadership, process improvement, and industry analysis skills. His passion for identifying opportunities and driving positive change has been a constant throughout his career.

With a strong foundation in problem-solving and a resilient mindset, Phil is dedicated to applying his expertise to create impactful solutions. Whether leading teams, optimizing processes, or tackling complex challenges, he approaches every task with integrity and a focus on results.

Outside of work, Phil is an avid motorcyclist and enjoys spending time outdoors, hiking, and camping. One of his most memorable adventures was conquering the challenging hike to the top of Angels Landing in Zion National Park, Utah.

Walter Leslie Jr.

Operations Manager

Walter is an observant and vigilant, safety-driven security professional with 14+ years of leadership experience across commercial, residential, and corporate security sectors. Walter offers extensive expertise in developing and executing comprehensive physical security procedures and protocols. Specializing in risk assessments, he has successfully implemented mitigation strategies for clients, reducing potential security threats.

Outside of work, he is family-oriented and enjoys traveling with his wife Jackie, and their dog Aries. He is an avid sports enthusiast and loves the Washington Commanders and Washington Nationals.

Cynthia Cox

Human Resources Manager

With 21 years of management experience across various industries, including staffing, transportation, small business ownership, accounting, and operations, Cynthia brings a wealth of knowledge and a robust skill set to Defender One. Her diversified background has equipped her with a keen understanding of multiple business domains, making her an invaluable asset to the team.

Matthew Goodman

Assistant Director of Operations
Matt currently serves as Defender One’s Assistant Director of Operations. Matt is responsible for the day-to-day operations of Defender One and works closely with the Director of Operations & Training to implement goals and objectives for the company. As a nationally certified School Resource Officer and Force Science Analyst, Matt brings an interpersonal and holistic approach to the industry. He holds a Bachelor’s Degree in Criminal Justice from York College. Outside of work, Matt is an avid outdoorsmen, spending time perfecting his landscaping skills. Matt also enjoys quality time with his wife Ashley, and two cats, Ollie and Leo, as well as watching the Baltimore Orioles and Ravens.

Jennifer Krieger

Director of Human Resources
Jen currently serves as Defender One’s Director of Human Resources, managing our HR and back end finance teams. Jen has 30 years of experience in healthcare benefits administration, retirement benefits, financial planning and human resources. Jen holds a Bachelor’s Degree in Accounting from the University of Maryland, College Park and a Master’s Degree in Finance from Loyola University. Jen prioritizes an employee focused and driven company, with an emphasis on client and employee satisfaction. Outside of work, Jen enjoys running, watching her daughter play Division 1 Lacrosse, and playing with her grand-dogs.

Jared Krieger

Director of Operations & Training

Jared serves as the Director of Operations & Training at Defender One, where he oversees the company’s operations and staff training programs. He holds a Master of Science in Homeland Security & Disaster Management and a Bachelor of Science in Homeland Security & Counterterrorism. He is a Certified Security Project Manager and is board-certified in security management. He is also board-certified as a Physical Security Professional by the American Society of Industrial Security. As an accredited law enforcement instructor, Jared specializes in multiple disciplines, including Firearms, OC Spray, Expandable Baton, Handcuff Techniques, Taser, Defensive Tactics, and Force Science Analytics.

Outside of work, Jared enjoys traveling and spending time with his girlfriend and their three dogs.

Jon Krieger

Owner
Jon is the President and Founder of Defender One. Jon started Defender One in 2009, with the goal of bridging the gap between conventional security guards and law enforcement. Jon had a long and distinguished career in a large metropolitan police department for over 30 years, holding supervisory positions in several units, including patrol, internal affairs, traffic and community outreach. Jon has a Bachelor’s Degree in Criminal Justice from the University of Maryland, College Park. Outside of work, Jon spends his time spoiling his grand-dogs Fred and Barney, supporting the Ravens and Orioles, and watching his daughter play Division 1 Lacrosse.