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As Scheduling Administrator, Chad leverages twenty years of administrative and management experience to enhance Defender One’s operational excellence. For Chad, the scheduling process is like putting together a puzzle—finding just the right pieces to fill every slot. His strategic mindset and knack for process optimization have consistently elevated his organizational efficiency. The security industry is 24/7. Thus, Chad’s methodical preparation and adaptable management style keeps our operations running smoothly.

When not orchestrating schedules at Defender One, Chad dedicates himself to his treasured role— a devoted family man. He and his wife Wanda have raised four remarkable children. Most recently, adding a new dimension to his life’s joy is his grandson, Leo.

Phil’s career began in the U.S. Air Force, where he served as a Military Police Officer. His training as an Internal Response Unit member equipped him with essential skills in safety, security, and crisis management. One of his most fulfilling experiences was responding to Hurricane Sandy, where he played a vital role in assisting those affected by the disaster.

Following his military service, Phil transitioned to the building supply industry, where he spent a decade as an Operations and Sales Manager. During this time, he honed his leadership, process improvement, and industry analysis skills. His passion for identifying opportunities and driving positive change has been a constant throughout his career.

With a strong foundation in problem-solving and a resilient mindset, Phil is dedicated to applying his expertise to create impactful solutions. Whether leading teams, optimizing processes, or tackling complex challenges, he approaches every task with integrity and a focus on results.

Outside of work, Phil is an avid motorcyclist and enjoys spending time outdoors, hiking, and camping. One of his most memorable adventures was conquering the challenging hike to the top of Angels Landing in Zion National Park, Utah.