Houses of worship are places of peace, reflection, and community. Yet, in recent years, security threats have affected many such spaces, bringing the safety of congregants and staff into sharp focus. Knowing what to do when a security threat disrupts worship services helps faith leaders protect congregants calmly and effectively. Being prepared for unexpected disruptions helps leaders and security teams respond with confidence, minimizing panic and ensuring the safety of everyone in attendance. From assessing vulnerabilities to implementing response plans, faith leaders and security teams can take essential steps to protect their communities while preserving the welcoming atmosphere that defines worship spaces.


Recognizing and Addressing Security Threats in Worship Services

Identifying potential threats before they escalate is key to effective safety management in worship spaces. The nature of these threats can vary significantly, from minor disruptions to severe incidents involving weapons or aggression. Security personnel and worship leaders must be able to recognize early warning signs and react swiftly to ensure a safe environment for all.


Building a Comprehensive Security Plan

A detailed security plan tailored to the unique needs of each worship space is a cornerstone of effective threat response. This plan should outline key procedures, designate responsibilities, and incorporate training for everyone involved in managing potential threats. Below are core components of a solid security plan for worship services.

  1. Identifying Vulnerable Areas: Conduct an assessment of areas with high visibility, such as entrances, exits, parking lots, and restrooms. Understanding these spaces helps in determining where security personnel and monitoring equipment should be prioritized.
  2. Establishing Communication Protocols for Emergencies: Effective communication during an emergency can prevent confusion and panic. Set up secure communication methods—such as radios, intercoms, or mobile devices—for leaders and security staff to stay connected.
  3. Defining Evacuation Routes and Safe Zones: Clearly designate evacuation routes that lead to safe areas both within and outside the facility. Ensure leaders know these routes thoroughly to direct congregants with minimal disruption.
  4. Scheduling Regular Training and Drills for Staff and Volunteers: Training is vital for ensuring that staff understand and follow procedures calmly and efficiently. Regular drills prepare everyone for a wide range of potential situations.
  5. Using Security Technology Strategically: Discreetly installed surveillance cameras, controlled access doors, and alarm systems should cover key areas without diminishing the welcoming atmosphere.
  6. Preparing Detailed Response Scenarios for Specific Threats: Scenario-based training can help leaders and security teams prepare for a range of incidents, from verbal disturbances to more severe situations.

Immediate Actions to Take During a Security Threat

In the event of a security threat, having an immediate response plan is critical. These steps are designed to help congregants and staff respond effectively, whether the threat requires a lockdown, evacuation, or other measures.

These actions, when executed correctly, can significantly reduce the risk of harm and help worship leaders maintain order during a crisis.


Training Worship Leaders and Volunteers for Security Situations

Training worship leaders and volunteers equips them with the skills to respond effectively and calmly during security incidents. Leaders, in particular, are seen as figures of trust, making their responses crucial in calming congregants.

  1. Teaching Leaders to Stay Composed Under Pressure: Worship leaders are typically viewed as figures of calm authority. Training them to maintain this composure during disruptions assures congregants and sets a tone of control.
  2. Empowering Leaders to Make Quick, Safety-Focused Decisions: Equip leaders with the knowledge and authority to initiate lockdowns, evacuate areas, or contact law enforcement based on the situation’s urgency.
  3. Using Simple Commands and Hand Signals: In chaotic situations, clear commands and simple hand signals can guide congregants effectively, especially if verbal communication is difficult.
  4. Providing Basic Security Training: Familiarize leaders with security protocols, such as using panic buttons or silent alarms, and teach them how to collaborate with security personnel.
  5. Offering Training on Emotional Support: Worship leaders may be called upon to provide emotional support to distressed congregants. Training helps them offer calm, comforting assistance in stressful moments.
  6. Promoting an Open Culture of Awareness and Reporting: Encourage leaders to openly discuss safety and invite congregants to report any suspicious behavior they observe, fostering a proactive approach to security.

Integrating Technology for Enhanced Worship Security

Security technology can significantly improve response times and monitoring capabilities without disrupting the peaceful atmosphere of worship spaces. When chosen thoughtfully, these tools can offer valuable support to faith-based organizations.

Implementing these technologies can improve the response time to potential threats while maintaining the welcoming and open atmosphere essential to worship settings.


Providing Post-Incident Support for Worship Communities

Security incidents can leave a lasting emotional impact on both congregants and staff. Providing support after an incident helps the community heal, regain trust, and rebuild a sense of security.

  1. Offer Professional Counseling or Support Groups: Arrange for counseling sessions or support groups to help congregants process the experience and address emotional distress.
  2. Hold Debrief Sessions for Security Teams and Staff: After an incident, debriefing sessions allow staff to review what happened, discuss their experiences, and refine security measures.
  3. Engage in Transparent Communication with Congregants: Keeping congregants informed about the steps taken to enhance security fosters trust and reassures them about their safety.
  4. Provide Personal Safety Workshops: Offering workshops on security awareness and personal safety can empower congregants, helping them feel prepared rather than fearful.
  5. Continuously Review and Improve Security Protocols: Revisit and update security plans based on lessons learned from the incident, improving preparedness for future events.
  6. Reinforce a Sense of Community Support and Care: Encourage a strong community spirit by promoting vigilance and care for one another, enhancing overall safety.

Going Forward

Security threats are an unfortunate reality for many worship spaces, but with a thoughtful approach, faith leaders and security teams can provide protection while preserving an environment of peace and sanctuary. A well-prepared security plan, clear communication, regular training, and the strategic use of technology all contribute to a safer, more resilient worship experience. By fostering an atmosphere of awareness, readiness, and post-incident support, worship spaces can continue to be places of refuge and unity, no matter the challenges they face.

Phil Kline

Regional Manager – Baltimore Metro Region

Phil’s career began in the U.S. Air Force, where he served as a Military Police Officer. His training as an Internal Response Unit member equipped him with essential skills in safety, security, and crisis management. One of his most fulfilling experiences was responding to Hurricane Sandy, where he played a vital role in assisting those affected by the disaster.

Following his military service, Phil transitioned to the building supply industry, where he spent a decade as an Operations and Sales Manager. During this time, he honed his leadership, process improvement, and industry analysis skills. His passion for identifying opportunities and driving positive change has been a constant throughout his career.

With a strong foundation in problem-solving and a resilient mindset, Phil is dedicated to applying his expertise to create impactful solutions. Whether leading teams, optimizing processes, or tackling complex challenges, he approaches every task with integrity and a focus on results.

Outside of work, Phil is an avid motorcyclist and enjoys spending time outdoors, hiking, and camping. One of his most memorable adventures was conquering the challenging hike to the top of Angels Landing in Zion National Park, Utah.

Walter Leslie Jr.

Operations Manager

Walter is an observant and vigilant, safety-driven security professional with 14+ years of leadership experience across commercial, residential, and corporate security sectors. Walter offers extensive expertise in developing and executing comprehensive physical security procedures and protocols. Specializing in risk assessments, he has successfully implemented mitigation strategies for clients, reducing potential security threats.

Outside of work, he is family-oriented and enjoys traveling with his wife Jackie, and their dog Aries. He is an avid sports enthusiast and loves the Washington Commanders and Washington Nationals.

Cynthia Cox

Human Resources Manager

With 21 years of management experience across various industries, including staffing, transportation, small business ownership, accounting, and operations, Cynthia brings a wealth of knowledge and a robust skill set to Defender One. Her diversified background has equipped her with a keen understanding of multiple business domains, making her an invaluable asset to the team.

Matthew Goodman

Assistant Director of Operations
Matt currently serves as Defender One’s Assistant Director of Operations. Matt is responsible for the day-to-day operations of Defender One and works closely with the Director of Operations & Training to implement goals and objectives for the company. As a nationally certified School Resource Officer and Force Science Analyst, Matt brings an interpersonal and holistic approach to the industry. He holds a Bachelor’s Degree in Criminal Justice from York College. Outside of work, Matt is an avid outdoorsmen, spending time perfecting his landscaping skills. Matt also enjoys quality time with his wife Ashley, and two cats, Ollie and Leo, as well as watching the Baltimore Orioles and Ravens.

Jennifer Krieger

Director of Human Resources
Jen currently serves as Defender One’s Director of Human Resources, managing our HR and back end finance teams. Jen has 30 years of experience in healthcare benefits administration, retirement benefits, financial planning and human resources. Jen holds a Bachelor’s Degree in Accounting from the University of Maryland, College Park and a Master’s Degree in Finance from Loyola University. Jen prioritizes an employee focused and driven company, with an emphasis on client and employee satisfaction. Outside of work, Jen enjoys running, watching her daughter play Division 1 Lacrosse, and playing with her grand-dogs.

Jared Krieger

Director of Operations & Training

Jared serves as the Director of Operations & Training at Defender One, where he oversees the company’s operations and staff training programs. He holds a Master of Science in Homeland Security & Disaster Management and a Bachelor of Science in Homeland Security & Counterterrorism. He is a Certified Security Project Manager and is board-certified in security management. He is also board-certified as a Physical Security Professional by the American Society of Industrial Security. As an accredited law enforcement instructor, Jared specializes in multiple disciplines, including Firearms, OC Spray, Expandable Baton, Handcuff Techniques, Taser, Defensive Tactics, and Force Science Analytics.

Outside of work, Jared enjoys traveling and spending time with his girlfriend and their three dogs.

Jon Krieger

Owner
Jon is the President and Founder of Defender One. Jon started Defender One in 2009, with the goal of bridging the gap between conventional security guards and law enforcement. Jon had a long and distinguished career in a large metropolitan police department for over 30 years, holding supervisory positions in several units, including patrol, internal affairs, traffic and community outreach. Jon has a Bachelor’s Degree in Criminal Justice from the University of Maryland, College Park. Outside of work, Jon spends his time spoiling his grand-dogs Fred and Barney, supporting the Ravens and Orioles, and watching his daughter play Division 1 Lacrosse.